You can change any gift card’s details, balance or status at any time.
Editing a Card
- Go to GiftRocket > Dashboard.
- Find the card (use Search if needed) and click the Edit icon.
- Make your changes and click Update Gift Card.
Adjusting the Balance
To add credit or take it away, change Current Balance ($) and save. The change is recorded in the card’s history.
Changing the Status
Use Card Status to set the card to:
| Status | Meaning |
|---|---|
| Active | The card can be used at checkout. |
| Used (Depleted) | The balance has been spent. |
| Expired | The card is past its expiry date. |
| Disabled / Voided | The card has been switched off and can’t be used. |
Tip: To stop a card being used, for example if it was reported stolen, set it to Disabled / Voided instead of deleting it. You keep its history.
