Gift card balances are money you owe your customers, so GiftRocket keeps them safe even if you uninstall the plugin.
By Default: Your Data Is Kept
If you deactivate or delete GiftRocket, all gift cards, balances, history and settings stay in your database. Reinstall GiftRocket and everything is back.
Deleting Everything
To remove all GiftRocket data when you delete the plugin:
- Export your balances first. Go to GiftRocket > Dashboard and click Export Liability CSV.
- Go to GiftRocket > Settings > General Settings.
- Turn on Delete all gift card data on uninstall and click Save Settings.
- Go to Plugins, deactivate GiftRocket and click Delete.
Warning: This permanently deletes every gift card, balance, history record and setting. It can’t be undone, and customers’ codes will stop working.
Backups
Gift card data is stored in your WordPress database, so any normal backup plugin (UpdraftPlus, BlogVault, your host’s backups and so on) includes it automatically.
